Ⓒ CONVERSATIONAL INTERACTION CONFERENCE  - ALL RIGHTS RESERVED 2016
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SAVE THE DATE - Feb 5-6, 2018

In the Heart of Silicon Valley

CONVERSATIONAL INTERACTION:

The power of human language in connecting

with your customers and users

As connections with customers and application users cover more features, options, and deliver more information, the classical visual user interface has become increasingly difficult to use. With natural language interaction—through speech or text—a user simply types or says what they want. It may be a one-time request or a conversation, but dealing with digital systems in human language is the way of the future. The technology is here now, and continually improving, with increasingly effective tools that allow developing conversational interaction without a research project!

 

There are multiple channels you reach your customers—web sites, mobile devices, messaging services, home devices, automobiles, through general personal assistants, and more. Once you develop the core natural language processing (NLP) for your context, it can be applied to multiple channels and delivered through voice or text interaction.

SPONSORS

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LET THE CI CONFERENCE BE YOUR GUIDE!

  Delivering customer service using natural language

            Natural language speech interaction for automated                            service and call routing

            Bots within messaging applications

            Skills and actions representing your company within                          general personal assistants

            Understand your customer through speech analytics

            Discover answers to customer questions through text                        analytics

  Understand what works (and what doesn’t)

            Case studies

            How companies are using conversational interaction

  Make your branded digital assistant available           everywhere

            Marketing and sales with the equivalent of a web site                          that moves with your customer

            Direct action on a customer request

            Interactive advertising bots can engage a customer and                      build loyalty

  Make your application easy to find and use

            Use a natural language interface, text and/or speech

            Let a customer call up your app through a messaging                        service or general personal assistant

THE CONFERENCE THAT FOCUSES ON CONTENT AND CONNECTIONS!

  The CI Conference delivers top speakers with content you need to know.

  The intimate atmosphere encourages conversations and connections, with informal contact with speakers and other attendees part of the conference’s goal.

Conference Organizers

PRELIMINARY PROGRAM
WHY ATTEND?
SPONSOR
WHAT IS A CONVERSATION?
ATTENDEE COMMENTS
PAST PRESENTATIONS
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