SAVE THE DATE - Feb 5-6, 2018
In the Heart of Silicon Valley
The power of human language in connecting
with your customers and users
As connections with customers and application users cover more features, options, and deliver more information, the classical visual user interface has become increasingly difficult to use. With natural language interaction—through speech or text—a user simply types or says what they want. It may be a one-time request or a conversation, but dealing with digital systems in human language is the way of the future. The technology is here now, and continually improving, with increasingly effective tools that allow developing conversational interaction without a research project!
There are multiple channels you reach your customers—web sites, mobile devices, messaging services, home devices, automobiles, through general personal assistants, and more. Once you develop the core natural language processing (NLP) for your context, it can be applied to multiple channels and delivered through voice or text interaction.
LET THE CI CONFERENCE BE YOUR GUIDE!
Delivering customer service using natural language
Natural language speech interaction for automated service and call routing
Bots within messaging applications
Skills and actions representing your company within general personal assistants
Understand your customer through speech analytics
Discover answers to customer questions through text analytics
Understand what works (and what doesn’t)
How companies are using conversational interaction
Make your branded digital assistant available everywhere
Marketing and sales with the equivalent of a web site that moves with your customer
Direct action on a customer request
Interactive advertising bots can engage a customer and build loyalty
Make your application easy to find and use
Use a natural language interface, text and/or speech
Let a customer call up your app through a messaging service or general personal assistant
THE CONFERENCE THAT FOCUSES ON CONTENT AND CONNECTIONS!
The CI Conference delivers top speakers with content you need to know.
The intimate atmosphere encourages conversations and connections, with informal contact with speakers and other attendees part of the conference’s goal.