In the Heart of Silicon Valley
The Live 2021 Conversational Interaction Conference
will be held in the Spring
The Applied Voice Input Output Society (AVIOS) and TMA Associates are also organizing
The Bots & Assistants Virtual Conference
November 9-10, 2020
Attend from wherever you are
Designed for the current world we live in!
ATTENDEE COMMENTS
WHAT IS A CONVERSATION?
WHY ATTEND?
LET THE CI CONFERENCE BE YOUR GUIDE!
Business Insights
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The analysis required to support conversational interaction provides insights into what customers and employees want and need
Delivering customer service using natural language
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Natural language speech interaction in call centers (“How can we help you?”)
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Chatbots on web sites
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Apps on smartphones
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Speech interaction though general personal assistants
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“Skills” and “actions” through home devices
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Bots within messaging applications
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Speech interaction though general personal assistants
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Digital assistants helping agents help customers
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Text analytics on unstructured internal documents to provide answers
Make your employees more efficient!
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Intuitive interaction with enterprise software to increase usage
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Hands-free interaction where important (e.g., sales and production)
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Digital assistants to answer questions in collaboration applications
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Digital assistants that organize meetings
Dig into that data
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Use natural language processing and speech recognition on “big data”
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Extract the implications of unstructured speech, video, and text data
Understand what works (and what doesn’t)
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Case studies
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How companies are using conversational interaction
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Best practices
Make your branded digital assistant available everywhere
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Marketing and sales with the equivalent of a web site that moves with your customer
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Direct action on a customer request
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Interactive advertising bots can engage a customer and build loyalty
Make your application easy to find and use
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Use a natural language interface, text and/or speech
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Let a customer reach your company texting you through a messaging service
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Let a customer reach your company by asking for it through a general personal assistant
THE CONFERENCE THAT FOCUSES ON CONTENT AND CONNECTIONS!
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The CI Conference delivers top speakers with content you need to know.
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The intimate atmosphere encourages conversations and connections, with informal contact with speakers and other attendees part of the conference’s goal.
Conference Organizers
