Talks from some true experts - I heard answers to some questions which are critical to design approaches for new and emerging conversational interfaces.

 

This was truly a great conference, attended by some very special/intelligent people in the industry.  Great atmosphere for networking and everyone I spoke to who came for learning got what they came for.

 

“Overall, whether talking about the efficacy of deploying virtual assistants to offload customer service agents, or launching VAs and Bots to better engage and even entertain customers, the conference presenters highlighted how far technically we have come since the early days of speech-enabled IVR.  And the good news is that we are only just starting with much more to come.”  Nancy Jamison, Principal Analyst at Frost & Sullivan. Read more.

 

“The CI-Conference is the successor of the Mobile Voice Conference, and like its predecessor, organized by Bill Meisel and AVIOS (Applied Voice Input Output Society). The two day conference (1/30-31) ran like clockwork at the Westin in San Jose, had a keynote, two keynote panels, and 26 sessions.
What makes this conference unique, is how it balances academia and industry experts, all coming together, to share their latest R&D and market activities. Moreover, a conference where about 20% of the participants are also presenting, has to be all about knowledge exchange and open discussion. If a presenter get’s out of a session alive, he probably proved his point – I’m only partially joking, but find it quite refreshing that at this conference opposing ideas can be discussed instead of being sugarcoated. No need to worry though, given the tight schedule, all were saved by the bell; and before you get the the wrong idea, the atmosphere of the conference was intimate and friendly. It was a great networking event.”  Wolf Paulus, Principal Engineer, Intuit. Read more.

 

“Participation in the conference and enthusiasm among the speakers and attendees suggested that conversational interaction is now a mainstream trend.” (LUI News)

 

I go to a lot of conferences, and I can truthfully say that this one was much more interesting and collegial than average!

 

I enjoyed catching up with former friends in the industry and made some great new connections.

 

I learned a lot and had some great conversations throughout the event. 

 

Our experience at the CI/ MV conference just keeps getting better.